Practice Liaison Manager
Practice Liaison Manager - Building Crucial Clinical Partnerships
Ready to be the face of innovation to the UK's leading private clinicians?
As our Practice Liaison Manager, you'll nurture and expand our network of 4,500+ medical practitioners following our £4M of total investment. This isn't just relationship management – you'll be the crucial bridge connecting cutting-edge e-prescribing technology with the clinicians who rely on it every day.
Why This Role Exists:
• We've established strong foundations with 4,500+ practitioners and are now scaling rapidly
• Our clinician relationships need dedicated nurturing to maximise adoption and retention
• You'll be the trusted adviser who ensures our technology delivers real value to medical practices
Why This Role Is Exciting:
• Shape the future of private healthcare delivery in the UK
• Build meaningful relationships with leading clinicians across the country
• Drive technology adoption that makes a tangible difference in patient care
• Work across the entire business with real autonomy and impact
Your Mission: You'll foster and deepen relationships with partner clinicians and clinics, ensuring they get maximum value from our revolutionary mPrescribe® app. Beyond maintaining relationships, you'll identify growth opportunities, solve problems, and be the voice of our clients across the organisation.
Key Responsibilities:
Nurture client relationships through strategic engagement that converts to expanded usage
Own the client experience from sales handover through their entire journey with us
Execute our Account Management strategy with a focus on achieving growth targets
Resolve commercial and operational issues, working closely with our dispensary team
Present and pitch our e-prescribing solutions to maximise adoption
Collaborate with marketing to ensure materials resonate with clinical practitioners
Gather and channel client feedback to drive product improvements
Represent Pharmacierge at industry conferences and client events
Requirements
About You:
Proven experience in account management, client relationships, or customer success
Self-starter who thrives in a dynamic environment with changing priorities
Confident communicator across phone, digital, and in-person interactions
Excellent presentation skills with the ability to explain technical solutions clearly
Experience using CRM software to manage client relationships
Healthcare sector experience is a plus but not required
Benefits
What do we offer for you?
Competitive salary of £40,000
Private healthcare cover
Company-wide bonus
Govt approved share option scheme after 1 year
28 days holiday (including 8 bank holidays) – increasing with tenure
Ready to be the face of innovation to the UK's leading private clinicians?
As our Practice Liaison Manager, you'll nurture and expand our network of 4,500+ medical practitioners following our £4M of total investment. This isn't just relationship management – you'll be the crucial bridge connecting cutting-edge e-prescribing technology with the clinicians who rely on it every day.
Why This Role Exists:
• We've established strong foundations with 4,500+ practitioners and are now scaling rapidly
• Our clinician relationships need dedicated nurturing to maximise adoption and retention
• You'll be the trusted adviser who ensures our technology delivers real value to medical practices
Why This Role Is Exciting:
• Shape the future of private healthcare delivery in the UK
• Build meaningful relationships with leading clinicians across the country
• Drive technology adoption that makes a tangible difference in patient care
• Work across the entire business with real autonomy and impact
Your Mission: You'll foster and deepen relationships with partner clinicians and clinics, ensuring they get maximum value from our revolutionary mPrescribe® app. Beyond maintaining relationships, you'll identify growth opportunities, solve problems, and be the voice of our clients across the organisation.
Key Responsibilities:
Nurture client relationships through strategic engagement that converts to expanded usage
Own the client experience from sales handover through their entire journey with us
Execute our Account Management strategy with a focus on achieving growth targets
Resolve commercial and operational issues, working closely with our dispensary team
Present and pitch our e-prescribing solutions to maximise adoption
Collaborate with marketing to ensure materials resonate with clinical practitioners
Gather and channel client feedback to drive product improvements
Represent Pharmacierge at industry conferences and client events
Requirements
About You:
Proven experience in account management, client relationships, or customer success
Self-starter who thrives in a dynamic environment with changing priorities
Confident communicator across phone, digital, and in-person interactions
Excellent presentation skills with the ability to explain technical solutions clearly
Experience using CRM software to manage client relationships
Healthcare sector experience is a plus but not required
Benefits
What do we offer for you?
Competitive salary of £40,000
Private healthcare cover
Company-wide bonus
Govt approved share option scheme after 1 year
28 days holiday (including 8 bank holidays) – increasing with tenure
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